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Kind Words

ThankYouImageThis wonderful note reinforces the importance of having team members who are warm, kind, and professional.  Kudos to our funeral director, Abby Sweeney!

-John Horan

Good afternoon Mr. Wellensiek.

I hadn’t been involved in a family Memorial service, up close anyway, before May of this year. My father passed on Mother’s day this year.

I went with my mother and brother to the Horan & McConaty facility on South Wadsworth. We had an appointment, or so I thought, but it appeared upon our arrival that no one was expecting us.

That’s when we met Abby Sweeney. I’ll admit, I had some preconceived, unfounded, ideas about the kind of people we would meet at the Horan & McConaty facility. Abby dispelled my negativity very quickly. She put us at ease and genuinely seemed to care for and about us. At the end of our initial meeting I felt as if we had really added a caring person to our grieving family.

Abby called the cemetery for us, and set an appointment for us to meet with them. There was quite a contrast to the warm professionalism we were received with by your team.

As we worked through arrangements during the week we felt supported and helped by Abby and others at Horan & McConaty. We made several calls and emails to Abby and always got timely and helpful responses. I went to the Lakewood office, met two more ladies of your excellent staff, handed off picture files and chose music for the very nicely edited picture presentation done by your willing and helpful team.

From preparation and through the week Abby was there for us. At the graveside service Abby and the team were helpful, supportive and always appropriately positive. At the church, for the memorial, Abby was a great resource when we had questions about how and what to do.

I’m not sure what else I can say. Abby and the others we met from the Lakewood team did an excellent job for our family. I just wanted to let you all know.

Many thanks to your team for helping us make what could have been a very trying time, into a time we could focus on family and friends instead of logistics and facilities.         

Kevin R.

May Hospice Caregiver Award

MayCaregiver2015Carol Robertson is the winner of the May Hospice Caregiver Award, presented by Horan & McConaty.  Carol was nominated by Dina Schall.

I had to write and tell you how exceptionally kind and caring my mom’s CNA, Carol Robertson, is.  My mother was diagnosed almost 10 years ago with Alzheimer’s.  Her doctor put her on hospice care in January 2015.  Mom had a hard time connecting with any caregivers for years. I figured it was due to her disease.  Upon suggestion from mom’s social worker, we decided to try Carol.  Within five minutes of Carol walking in the door, we heard Mom laugh and saw her smile!!  I was amazed!  She showered her, dressed her, fed her and held her hand the entire time.  I knew then she was sent from heaven!  The second time Carol was here, I even heard my mom singing in the shower.  After all these years with the disease, Mom doesn’t remember anything.  She hasn’t known who I am for many years.  There is something special with Carol.  Mom couldn’t tell you her name but she seems happy and content when Carol is near.  Carol never fails to give Mom a hug, even when Mom is having a very bad day.  She… Carol… is the most devoted and caring person I think I have ever met.  I don’t know how much time I have left with my mother but I will be eternally grateful for the time we both have had with Carol Robertson.

Sincerely,
Dina Schall
Daughter

Each monthly Caregiver Award winner will receive a gift card that can be used for whatever the recipient decides and an award.

At the end of twelve months the review committee will select the Caregiver of the Year to be revealed at a banquet honoring the twelve finalists. The Caregiver of the Year will win a trip for two within Colorado.

Do you know a Caregiver? Nominate them today!

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